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Vol. 10: Issue 20 2008-05-28

INSIDE VIEW

Fresh Ideas on Making a Great First Impression - By Gary Pelton

As a hotel manager turned assisted living administrator, I have a unique perspective on what it takes to make a good first impression in both the assisted living and hotel industries. ...more

Hotel Owners and Operators Expecting Higher Yield from Increases in More Personalized, Direct Selling Expenses - By David M. Brudney

While sales and marketing-related labor costs have experienced moderate growth and advertising has declined, more dollars are being directed to 'Selling' expenses, according to a recent article by PKF Consulting ...more

Videogames in Training: The Potential for Generation-Game Employees - By Gerard LaFond, Partner, Persuasive Games

Think videogames are just for fun? Think again. Using video games for training is serious business - and the concept is rapidly gaining acceptance. ...more

Taking the 'Gut Feel' Out of the Food Cost Equation - By Chuck Gohn

Food cost. The sound of those words is enough to send a chill up the spines of the most intrepid chefs. Blood pressures are raised by it. Bonuses are forfeited because of it. Careers hinge on it. It is undoubtedly one of the most sensitive topics in the industry. ...more

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FEATURED SITE

HowStuffWorks - Learn how Everything Works!

The index to over 1000 fantastic 'How Stuff Works' articles!
...more

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FEATURED SUPPLIER

Concord Hospitality Enterprises

Concord Hospitality Enterprises Company is an award winning hotel management and development company. Through the combined efforts of over 2,600 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
...more

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FEATURED MAGAZINE

CRM Magazine CRM magazine is a business solution publication responsible for moving the enterprise toward a customer-focused approach.

Written for senior business and IT management, CRM magazine's goal is to foster and promote an understanding of Customer Relationship Management (CRM) and the associated business and technological strategies. CRM magazine aims to assist senior managers to identify how to maintain and gain profitable customers, generate loyalty and reduce business costs.

Geographic Eligibility: USA


more info


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ENVIRONMENT

Wen-I Chang's LEED-Pursuing Gaia at Anderson Opens in California - By Glenn Hasek

Gaia at Anderson, a new 122-room green hotel, has opened here. It is the second Gaia hotel in California to be developed and opened by Wen-I Chang. The first was the Gaia Napa Valley Hotel and Spa in American Canyon. That 133-room property opened in October 2006. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

A Cloudy Outlook for Summer Travel?

Survey Reveals 90 Percent of U.S. Respondents Planning Leisure Travel this Summer

Air Transport Association Forecasts Marginal Decline in Heavy Summer Demand

Cornell Restaurant Report Shows How to Calculate Revenue Accurately

Food & Beverage: New Restaurant Openings: One Man's Viewpoint - By Greg Witmer, Director of Training, 99 Restaurants

Food & Beverage: Creating Operational Consistency In a Nutshell - By Chris Beckler & Susan Lynn, Logan's Roadhouse

Experience Innovation - The Next Generation - By Rob Rush

Chicago O'Hare is Busiest Airport Over Memorial Day Weekend for Third Consecutive Year

Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy?

AH&LA Survey Identifies Hotels' Top Green Initiatives and Challenges

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UPCOMING INDUSTRY EVENTS

D&D COMMUNICATIONS GROUP
2008-06-02
Commercial Construction Show

Great American Dessert Expo
2008-06-07
Great American Dessert Expo

AH&LA
2008-06-08
Summer Summit

IF International Fairs
2008-06-11
Lobby & Lounge

Association of Travel Marketing Executives
2008-06-11
ATME 2008 CONFERENCE IN LAS VEGAS

TKS
2008-06-12
International Travel Expo Hong Kong

Hospitality Financial and Technology Professionals (HFTP)
2008-06-16
HITEC 2008 - Hospitality Industry Technology Exposition & Conference


2008-06-16
Asia Luxury Travel Market (ALTM)

HFTP
2008-06-17
Club and Hotel Controllers Conference Austin

Guangzhou Huazhan Exhibition Co.,Ltd.
2008-06-26
The 6th Intl Hospitality Equipment, Supplies, Food & Beverage Fair,Guangzhou China

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FEATURED BOOK

The Big Book of Icebreakers: Quick, Fun Activities for Energizing Meetings and W

Leading a meeting? giving a presentation? Heading a workshop? Icebreakers are great for lightening up the atmosphere at the beginning of a meeting or event, and encouraging everyone to participate fully. This collection of 50 icebreakers is organized around common business situations and is designed to help leaders start every session, meeting, presentation, or workshop with a burst of energy and fun. Includes icebreakers for sales meetings, team building, complete strangers, introducing a topic, staff meetings, groups over 20, outdoor settings, and more. this latest book in the popular Big Book of Business Games series is the most fun yet!
...more

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 Departments

Click on the department to go directly to these news items.

 .  INSIDE VIEW

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 .  FEATURED SUPPLIER

 .  FEATURED MAGAZINE

 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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