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2009-12-09
The current downturn has left many companies scrambling to manage workplace issues -- ranging from how to avoid a brain drain to how they can provide better value to customers and clients. Employees, for their part, face the challenges that arise from working in a leaner organization that demands increased productivity with fewer resources. - More
2009-09-16
Companies want recruits who 'think like an owner'; that is, managers who demonstrate entrepreneurial aptitude and skills, think on their feet and possess good problem-solving abilities. Jeffrey Elsworth talks about the characteristics of people who think like owners, how trainers can look for those traits in hiring and develop those traits in tr... - More
2009-08-31
But national survey finds job-satisfaction level sees sharp decline from 2008 - More
2009-08-19
Every organization undergoes change, like the cliché says, 'Change is inevitable.' Change can cause disruption to an organization and compromise its growth. But if managed properly, transition can go smoothly and leave everyone feeling empowered. - More
2009-08-04
How you attract, hire, train, develop and treat your front-line employees is commonly known as the one true strategy to provide great guest service. In lieu of managers doing all of the work themselves, a specific culture must be created and fostered to secure commitment from the employees to stick around and deliver the desired service. This ... - More
2009-07-16
U.S. recessions since the oil crisis in the early 1970s each had their own special causes and victims, but they also had something in common: They were over relatively quickly. The current downturn, however, is deeper and already longer than any since World War II. This spells trouble for one especially vulnerable group -- managers in their 40s ... - More
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